External Emergency Roster - Communications Officer

Purpose of the Position
In the context of the WHO Health Emergencies Programme, the incumbent serves as the focal point for the development and implementation of a communications strategy and advocacy products, in line with WHE global external relations, overseeing the development and targeted distribution of news items to media and networks and nurturing trustful and productive relationships across the full range of public media at the local level to ensure a positive, relevant and up-to-date public image of WHO. The incumbent will be deployed to emergency operations when required.
Objectives of the Programme and of the immediate Strategic Objective
The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.
Organizational context
The incumbent has the front line responsibility for all communications and advocacy activities related to the work of WHE at the country level. S/he will report directly to the WHO Health Emergencies (WHE) Lead, under the overall guidance of the WHO Head of Country Office, s/he will have a functional line to WHE global Communications Lead, and will collaborate with relevant technical officers and communications focal points in the respective Regional Office and HQ. S/he will engage with local subject matter experts to agree on best tactics to advocate WHO’s work, goals and achievements, and feed this information back to regional and headquarter colleagues. As part of WHE’s global External Relations network, the incumbent will contribute to the delivery of WHE global external relations strategy and in this regard s/he will join coordination calls with regional and headquarter communication colleagues. The incumbent will coordinate with a broad range of officials from the press and media, partner organizations and institutions, target audiences, health cluster partners and official representatives from the national authorities to obtain information and, as necessary, provide advice on communication priorities and opportunities.  The present position under WHE (which is a single programme across the Organization) may be relocated to another duty station, including at Regional or Country level, based upon the technical needs of the Programme.
Summary of Assigned Duties
1. Responsible for the technical efficiency and effectiveness of communications and advocacy priorities, strategies and products pertaining to WHE’s activities at the country level. Advise the emergency team on media outreach priorities and strategies.
2. Design high-quality innovative media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and press releases, etc., to advocate for and promote WHO’s visibility, achievements and success stories.
3. Provide editorial guidance (i.e. copy editing and proofreading) to the technical team and information management officer with regard to the situation report.  
4. Represent the emergency team in press conferences, media forums, journalist briefings, etc. Provide early warning to the senior leadership on issues of concern from the media, flag issues requiring communications preparation and response, as well as respond to media queries.
5. Work closely with Communication teams at the three levels of the Organization, on proactive outreach, including media relations, advocacy, and proactive placement of articles and opinion editorial pieces in the external media.
6. Coordinate and manage media visits to the field emergency operations. Coordinate interviews and filming opportunities to support high-visibility of WHO achievements through television, radio and newspapers, etc.
7. Oversee the development, harmonization and establishment of content for the emergency-related websites, in compliance with guidelines and standards used throughout the Organization. Critically review and improve content and liaise with the web team at all levels on the appropriate channels for and presentation of messages and materials.
8. Work closely with the Resource Mobilization team to ensure the provision of targeted communications and media strategies and products required to convince and encourage donors to rapidly fund the overall health sector response to affected populations.
9. Build partnerships with all relevant actors, including the health cluster, regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and design communication and advocacy campaigns on specific topics.
10. Perform any other incident-specific related duties, as required by the functional supervisor.
1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Respecting and promoting individual and cultural differences
5. Promoting WHO’s position in health
Functional Knowledge and Skills
• Ability to write well in English and produce engaging communication and advocacy material.
• Demonstrated ability in working with all forms of media in all situations.
• Demonstrated ability to work under pressure to achieve multiple deadlines.
• Proven skills in the development and implementation of communication/media products and tactics.
• Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus.
• Ability to "think out of the box" and to make innovative proposals to extend communication reach.
• Knowledge or understanding of WHO mandate and goals in the emergency incident management context.
• Knowledge of public health sector and issues.
• Demonstrated ability to work within an emergency context at the country level.
Education Qualifications
• An advanced university degree in Communication, Journalism, Political Science, Social Sciences, International Relations or related field from an accredited and recognized academic institution.
• Courses in communication techniques such as graphic design, visual language and the use of social media.
Professional experience
• At least seven (7) years of relevant experience at national and international levels in communication and/or advocacy, part of which should include supporting humanitarian emergency or health outbreak response and recovery activities.
• Proven experience in writing advocacy documents and in the production of communication materials and products.
• Prior working experience with WHO/UN or with an international nongovernmental organization.
• Experience in organizing advocacy campaigns.
• Experience in managing publishing and clearance processes.
Use of Language Skills
• Excellent knowledge of English or French (depending on the country of assignment).
• Working knowledge of another WHO official language would be an asset.
Other Skills (e.g. IT)
• Excellent knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, SharePoint, and Excel).
• Familiarity with the use of graphic design, visual design, social media, website development and publishing software.
Note: This Vacancy Notice is only open to external candidates, WHO consultants and short term staff on SSA/TA contracts who meet the minimum requirements of the position.





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